Help with the Lounge website
Hopefully you’ll find the Lounge easy to use. Below are a few notes on using some of the main features of the Lounge just in case you need a little help.
Find something to listen to
The Lounge is all about finding great things to listen to and whether you know what you want or are open to suggestion we have a number of easy ways to help you find it:
Use the Search box at the top left of the homepage to search all radio, on-demand or PURE Sounds.
To restrict your search to a particular type of content, first select Live Radio, On-Demand or PURE Sounds from the left hand menu, then type in your search.
When you are in the My Tracks area or the Store the search works within those areas.
Once you’ve searched, you can refine your results further by applying one or more filters to your search results. Select a genre, country, language or audio quality and click the Update button to filter the list of results.
Click the Most popular or A to Z button to re-order the results and click the arrows to browse through results pages.
If you’re undecided or fancy finding something new you can just browse our huge database of content by selecting a category (Live Radio, On-Demand or PURE Sounds) from the left hand menu. You can then browse through all the content in that category – though be warned, you could be there for some time!
Most popular or recommended content
On the homepage you’ll find links from the rotating banners to hand-picked recommendations, articles or the latest news. You’ll also see links to the most popular live radio, on-demand content and PURE Sounds.
Select Recently Played from the left hand menu to see what you've listened to lately.
Register on the Lounge
Register on the Lounge and you can save your favourites which will also automatically appear on any PURE internet radios you own. Top up your account using a Visa or MasterCard and you can use FlowSongs on your PURE radio to identify (tag) tracks, and buy them on your radio or from the Lounge store. You can also use the Lounge store to buy tracks or albums, which you can listen to online and on your PURE internet radio and download them and transfer them to your MP3 player.
Click Register on the top menu bar of the Lounge to create a Lounge account.
Save and access your favourites
Once you have created a Lounge account and logged in you can save your favourite radio stations, on-demand content or PURE Sounds on the Lounge for quick and easy access.
Save your favourites
You can save your favourites and organize into folders which you create and name on the Lounge.
- Click Add Folder in the left hand menu to create and name a folder to contain your favourites.
- You can save a favourite from either a search results page or an individual content page:
From a search results page:
Check the checkbox next to the item(s) you want to add to favourites, select the favourites folder from the drop down at the top right of the results page and click the Add to folder button.
From an individual radio station/on-demand/PURE Sounds page:
Select the favourites folder from the drop down under the item description and click the Add to folder button.
Tip Connect a device (PURE internet radio, iPod touch/iPhone or iPad with the Lounge app) to the Lounge and you can also view and edit the favourites from your device on the Lounge. Individual devices appear like favourites folders on the Lounge.
Access and edit your favourites
Click the folder, radio or device name on the left hand menu to view any favourites you’ve saved in that folder or on that radio or device.
Change the name of a favourites folder by editing the title.
Delete or move an individual favourite by checking the box next to the favourite and clicking the Delete button or the Move to folder button.
Delete a whole favourites folder by clicking the red cross button next to the folder name.
Add a custom station
If you have a favourite internet radio station that you can’t find listed on the Lounge, you can add it to your favourites using the Add Custom Station option.
You’ll need to know the station stream URL, you can give the station a name, description, genre, language and location.
- Click Add Custom Station on the left hand menu.
- Select or create a new favourites folder in which to store the custom station.
- Enter the station information and click the Create button.
Your station should now appear just like any other favourite on the Lounge and also on any PURE Flow radios or other devices you have connected to the Lounge.
Connect your PURE radio or other device
Connect any PURE internet radios you own and any iPod touch, iPhone or iPad using the Lounge app and you can share your favourites between all the devices and access and organize them all on the Lounge.
- Click Add Device on the left hand menu.
- Enter the code displayed into any PURE internet radio or the Lounge app on your iPod touch, iPhone or iPad.
Your devices should now be connected and appear listed under your favourites folders on the Lounge.
Share the Lounge with your friends
Every page on the Lounge can be sent straight to friends on Twitter or Facebook so they can share your latest audio discoveries; submitted to Digg; saved as a browser, Delicious or Google bookmark; or sent as a link via e-mail.
Click the relevant icons shown on each Lounge station, on-demand or PURE Sound page to share that page.
The Lounge makes it easy to purchase the music you like either online or direct from your PURE internet radio using the FlowSongs service.
Note You need to register for a Lounge account and top it up with some funds to be able to purchase music on your radio using FlowSongs or online from the Lounge store.
Click the Store button to visit the Lounge store and search for music by artist, album or track.
You can also buy tracks you’ve tagged using FlowSongs that are available in the Lounge store by clicking the shopping cart button next to the track in your list of tagged tracks.
Once purchased, your albums or tracks are available on your PURE internet radio or other connected device, and online at the Lounge. You can organize your tracks into playlists and you can download them to your MP3 player. The Lounge store is currently exclusive to UK customers.
You can access your purchased tracks in the My Tracks section of the site. From there, you can download it using the down arrow button. You can filter your purchased tracks by clicking on an artist name or an album title. From a filtered view, you can easily see more tracks from that artist/album by clicking the album in store or artist in store links as appropriate.
To preview a track, click the Speaker icon next to the track time.
To buy a track, click the small Buy button next to that track.
To buy an album, click the large Buy button under the album information at the top of the page – the album will be supplied as a single zip file containing all the tracks as individual files.
* Available in UK, Australia and Italy only.
Use the built-in player
The Lounge includes a built-in player for radio stations, podcasts and tracks at the bottom left of each page. The player features basic play/pause and previous/next buttons and a volume control.
Note Click the arrow button to pop the player out into a separate window if you want playback can continue while you browse the site.
If you've spotted a bug, or something's not quite working the way you think it should, then during our launch period you can reach all our team by e-mailing us at firstname.lastname@example.org. We can't guarantee to get back to every enquiry we get, but we'll do our best to help. Please enclose screenshots, or tell us details of your browser or your operating system, if you think it'll help us fix things.
Help for Content Providers
If you're a broadcaster or content provider, and you'd like to see your content listed on the Lounge, we'd love to hear from you. We've a special page containing more details.
Help with your Lounge account
If you've a query about your individual Lounge account, or your purchases in the store, our friends at PURE's support website will be able to help you.
Help with your radio
PURE's support website contains all the information you need to help get your PURE internet radio up and running in no time.
Help with offensive content
If you hear something that other users of the Lounge might find offensive, then please let us know about it so that we can review this content. E-mail us at email@example.com.
While we can't help with any account-specific issues this way, we're @insidethelounge on Twitter, if you want to get in touch with us, or let the world know how splendid we are.