When you register with us, we ask for some personal information including your email address and other contact details. We keep a record of this information to help us to recognise you, provide you with the services or information you have requested from us and to maintain your account with us. You may also be asked to provide further personal information to buy downloads or other services. You are under no obligation to provide such information, but if you choose not to do so we may not be able to provide you with those extra services.
We keep a record of any electronic correspondence you send us. This helps us to keep track of any problems or concerns you may have had and to provide you with excellent customer service.
In order to set up your 'digital wallet' payment account, we will ask for a credit card number, or other payment details, from you.
Please note that we may from time to time ask you to provide additional personal information. When we do this we will specify why we are asking for that information and how we will use it.
We use Google Analytics to analyse how our visitors use our services, and find ways of improving them. You can read an overview of how Google Analytics uses data here, including a tool to allow you to opt out of Google Analytics.
All the information we collect is used to provide you with any information and services you have requested, to operate those services, and to improve the services that we and/or our business partners offer you.
In particular, your information will be used to:
As described above, data may be shared between us, our business partners, and third party service providers. There are only a limited number of circumstances where we may share with a third party some or all of the data about you that we hold; these are as follows:
We may also share anonymised, aggregated data, such as usage statistics and demographics, with third parties. Where we do so, this will not involve the identification of individuals.
We may contact you:
We may use the information we collect to contact you by post, email and telephone (including SMS text messages and other multimedia electronic messages such as picture messaging) so as to communicate information to you about products, services, offers and other news.
If at any point you would prefer to no longer receive promotional messages from us, or if you would prefer that we do not share personal data about you with any of our business partners, you may opt-out of receiving messages from us or from our future sharing of information about you by following the "unsubscribe" instructions in the latest such message you have received. We will endeavour to comply with your request as soon as reasonably practicable. Please keep in mind that if you opt out of receiving promotional messages from us, we will continue to send you transactional messages and important account-related information regarding our services.
Please note that if you opt out as described above, we will not be able to remove personal data about you from the databases of business partners with which we have already shared personal data about you. If you wish to stop receiving promotional messages from these business partners, please contact them directly or utilise the opt-out mechanisms set out in their respective privacy policies or promotional messages.
The Services are available for people ages 18 and over. Please do not use our Services if you are under 18.
We will hold your personal information on our systems only for as long as is necessary for the relevant service. If you cancel your registration with us your personal information will stay on the system for a period of one year for administration purposes before being deleted automatically.
We aim to keep all information we store about you as accurate as possible, but we depend on our users to update their personal information whenever necessary. You can review, change or delete the details you have supplied to us at any time by clicking through to your account details. If you have any query relating to your personal information, please contact us as set out below.
hold about you or to cancel your registration to Website at any time, please contact The Information Protection
Officer, Imagination House, Home Park Estate, Kings Langley, Hertfordshire WD4 8LZ, UK.
Limitation Of Liability
Our Site may contain links to other websites where information practices may be different to ours. Users should consult the other websites' privacy notices as we are not responsible for and have no control over information that is submitted to, or collected by, these third parties.
We sometimes may offer content sponsored by or co-branded with identified third parties.
By virtue of these relationships, the third parties may obtain personally identifiable information that you voluntarily submit to participate in the activity in question. We are not responsible for and have no control over these third parties' use of this information. However, we will notify you at the time of requesting personally identifiable information if these third parties will obtain such information.
We are not responsible nor will be liable to you in any way for events beyond our direct control. Because of the complex and constantly changing nature of our technology and business, we cannot guarantee nor do we represent that our performance will be error free, and to the maximum extent permitted by law we will not be liable for any direct, indirect, incidental, consequential or punitive damages or other loss suffered by you and relating to the use or release of your personal information.
You have a right to request a copy of the personal information we hold about you and to have any inaccuracies corrected. We may charge you a fee to process such information requests and we will require you to prove your identity to our reasonable satisfaction before processing any such requests. We will use reasonable efforts to supply, correct or delete personal information about you on our files.
Please address requests to The Information Protection Officer, Imagination House, Home Park Estate, Kings Langley, Hertfordshire WD4 8LZ, UK.
We use commercially reasonable procedures and security features to prevent unauthorised access to data about you. However, due to the nature of the Internet, we can't guarantee the protection of your personal information and we can't be responsible for any outcomes resulting from a breach of security when our services are used.